Comprehensive Healthcare Support
At Infinity, we offer a comprehensive range of services designed to meet the diverse needs of healthcare providers across East Africa.
Technical Services
Our technical services encompass everything from initial consultation and equipment selection to installation and ongoing maintenance. We understand that reliable equipment is crucial for healthcare providers.
Installation Services
Site preparation consultation: we assess your facility's layout to optimize equipment placement for functionality and accessibility. Our skilled engineers ensure medical equipment is installed correctly and efficiently, adhering to all safety regulations.
Maintenance Services
Preventive maintenance with regular check-ups to prevent equipment failures and prolong lifespan. Emergency repairs available 24/7 for urgent needs, minimizing downtime. Calibration services ensure all equipment operates within specified parameters for accurate results.
After-Sales Services
Our after-sales services are designed to ensure clients receive ongoing support and maintenance for their equipment. We minimize downtime and maximize patient care.
Labor with Spare Parts
Annual preventive maintenance per the manufacturer's standards and recommended frequency. Covers an unlimited number of corrective maintenance visits upon request, along with full spare part coverage.
Labor Only
Same annual preventive maintenance as per the manufacturer's standards, plus unlimited corrective maintenance visits upon request. Spare parts are purchased by the customer on an as-needed basis.
Training & Support
We provide comprehensive training programs for healthcare professionals, covering everything from basic equipment operation to advanced troubleshooting techniques.
User Training
Comprehensive training for your staff on proper equipment usage and safety protocols. Sessions are interactive and hands-on, ensuring participants gain practical experience and confidence.
Technical Support
Ongoing support for troubleshooting and technical inquiries. Our support team is always available to provide assistance and guidance, ensuring your team can operate equipment with confidence.